Sales
A successful sales strategy is more than just closing deals. Our motto is “people, planet, and profit”, and we want to not only drive growth, but build lasting, sustainable relationships with your customers so they come back, time and time again.
There’s a reason why “people” comes before “profit”.
WHAT WE CAN DO —
B2B Sales
We conduct market research and competitor analysis to identify ideal B2B targets, develop targeted outreach campaigns, set up CRM systems for relationship management, optimize the sales pipeline, and establish KPIs for continuous improvement.
Recommerce
We can do product refurbishment and restoration, returns management, Certified Pre-Owned Programs, online marketplace creation for resale, inventory management for resale, marketing and branding for recommerce, recycling and upcycling services.
Ecommerce Sales
We build and optimize ecommerce stores, develop SEO-optimized product listings and descriptions, set up abandoned cart recovery emails, and implement upselling and cross-selling strategies.
Customer Support
This includes order and technical support, returns and refunds management, account management i.e. account creations, updates, security issues, as well as omnichannel support (email, phone, social media, and live chat),
Social Media Selling
We develop platform-specific strategies for social platforms, create shoppable posts and engaging stories, create a content calendar, conduct targeted ad campaigns, track engagement metrics, engage with followers, and collaborate with influencers and affiliates to expand reach and credibility.
Sales Strategy Development
We can offer goal setting and KPI development, channel strategy and touch points including email, social media, and direct mail , develop customized outreach plans and content.
FREQUENTLY ASKED QUESTIONS —
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We work with businesses of all sizes, from startups to enterprises, across various industries like B2B technology, eCommerce, retail, and more.
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We provide ongoing monitoring and conduct regular reviews (monthly or quarterly) to refine and optimize your sales strategies based on performance data
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Yes. We use historical data and predictive analytics to create accurate sales forecasts, helping you plan resources and set realistic targets.
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Absolutely, we will work with you to answer all the questions we can upfront to train our teams to support your SLAs as well as marketplace SLAs where you may choose to sell. Likewise, we can work on cross-selling programs that help you increase your sales by participating in our customer network.