Fulfillment
We not only can handle every day orders for your Ecommerce and/or retail store, but we also specializes in 3PL fulfillment solutions for both D2B and D2C businesses. We know that inventory tracking, order management, and system integrations are crucial when outsourcing your fulfillment needs… And our team is equipped to handle everything and anything.
WHAT WE CAN DO —
Order Processing
We’ll be in charge of Receiving and confirming customer orders from Ecommerce platforms or sales channels, integrate and leverage with our WMS and OMS softwares, responsible for picking and packing orders, update customer notifications, and ensure post-delivery updates.
Labeling
We take pride in assisting with appropriate labeling — such as Product Identification, Information Provision, Safety Warnings, Regulatory Compliance, Marketing and Branding, and more.
Reworking
Need a more detailed approach? No worries. We can rebox, replace labels, kit with different and multiple components, do software flashing, assemble bundles, and create custom marketing efforts happily on your behalf.
Staging, Kitting, Bundling
We’re prepared to consolidate orders, prepare your product and goods for shipment, ensure quality checks, organize, assemble, and package so it’s ready to ship. In addition, we can do software upgrades, SIM insertions, gift boxes, or help create a subscription model.
Repalletization
This includes replacing damaged pallets, reorganizing goods for better stability, changing stacking patterns to meet specific shipping requirements, quality control inspections, building out more pallets for distribution, and more so you don’t have to worry.
Warranty Process & Returns
We can aid in handling registration, claim submission, evaluation, repair or replacement, return shipping, tracking inbound returns and requests, authorization, inspection and product testing, light repair and cleaning, refitting and relabelling, refund or exchange, and re-marketing to alternative channels.
DID YOU KNOW? —
Because we’re close to the Port of LA, we can handle the initial receiving, quality control, re-marketing, redistribution, FBA labeling and fulfillment to Amazon Distribution centers quicker than most.
In fact, we’re located near The Port of Los Angeles, which handles over 9 million TEUs (twenty-foot equivalent units) annually, making it the busiest container port in the United States.
It serves as a vital trade gateway between the United States and Asia, particularly China, being the top container port for trade with China.
SO… WHY DOES THIS MATTER?
We can help generate a lot more business for you while saving cost and ensuring shipment efficiency to all your customers.
FREQUENTLY ASKED QUESTIONS —
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Yes & Yes, we work with you to optimize the fulfillment solution based on your goals and needs. We can sell and support customer service while allowing your warehouse to ship, or we can handle the kitting, pick, pack, ship, and support all from our locations. Likewise, we can manage third-party fulfillment solutions on your behalf so that you can focus on product development. While for most people this part does not seem difficult, there is a lot that goes into making sure this portion is thoughtful and smooth so that your Customer Satisfaction is high, and your costs are low
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Yes, our team can ship bulk or by case direct to businesses as well as re-kit to fulfill your specific customer needs. This may include bundling, pairing, repackaging, adding sleeves, or cross-promoting.
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Yes, we provide international shipping to most countries. Please note that customs duties and regulations may apply.
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Absolutely! We offer branded packaging options, including custom boxes, inserts, and labels, to enhance your customers’ unboxing experience.
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We aim for same-day or next-day fulfillment once orders are received, depending on your product and shipping preferences.
Fulfillment with impact in mind.
We align the “box opening experience” to your brand image while using 100% recycled or recyclable shipping materials and select shipping service levels based on speed, cost effectiveness, and the least carbon impact.
Check out how we weave sustainability into our daily operations.